mmk09 Privacy Policy
We are committed to keeping the personal information you provide on mmk09 secure and protected. This policy clearly explains how your data is managed and what your rights are.
Introduction
mmk09 places the responsible protection of Myanmar players' personal information as a top priority. This Privacy Policy explains what information we collect from you while you use our services, how we use it, and how we protect it.
By using our platform, you are considered to have accepted the terms set out in this policy. If you do not understand any part of the policy, you can contact [email protected] with your questions. This policy may be updated periodically and any revisions will be published on this page.
1 Types of Information We Collect
We collect the following categories of information from you—
Information you provide directly
- Name, date of birth, and contact email address
- Information related to your payment method
- Verification information provided when opening an account
- Records provided when contacting customer service
Information collected automatically
- IP address and device identifiers
- Browser type and operating system information
- Gaming history, deposit and withdrawal frequency and amounts
- Data collected from cookies and similar technologies
- Site visit times, browsing behavior, and pages you access
Information received from third parties
Data may include information from payment processors (KBZPay, Wave Money, AYA Pay) and identity verification services. We use this data only as needed to provide our services.
2 How Your Information Is Used
We use your personal information only for the following purposes—
Account Management
To create, manage, and secure your mmk09 account and to process payments smoothly.
Customer Support
To resolve issues and respond quickly via 24-hour Live Chat and email.
Service Improvement
To analyse data so we can improve your gaming experience on the platform and fix technical issues.
Security and Legal Compliance
To prevent fraud, money laundering, and problem gambling, and to support responsible gaming measures.
We will never use your personal information for any purpose not described in this policy.
3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our site. Cookies—
Essential Cookies
These cookies are required for core site functions — login sessions, payment sessions, and security — and cannot be disabled.
Preference Cookies
These remember your language choice and preferred settings. You can delete them through your browser settings, but doing so may affect how well the site works.
Analytics Cookies
These collect data to help us understand site traffic and how players use the platform. The data is viewed as aggregate data only and is not used to identify individuals.
You can reject all cookies through your browser settings, but some features may no longer work properly.
4 Data Sharing and Disclosure
mmk09 never sells or rents your personal information to any third party. However, we may share it in the following circumstances—
Service Providers
Payment processors (KBZPay, Wave Money, AYA Pay, bank transfer), IT infrastructure providers, and identity verification services — these providers may only handle data for the purposes we instruct.
Legal or Regulatory Requests
We may disclose data when required to comply with legal proceedings, prevent fraud, or protect our players at the request of relevant authorities.
Business Transfers
If a company merger or asset transfer occurs, personal information may be transferred as part of those assets. Should this happen, this policy will continue to apply and we will notify you in advance.
5 Data Retention Period
We will not retain personal information longer than necessary. Retention periods are set according to the following principles—
Active Accounts
Data will be retained for as long as your account is active and as long as needed for us to provide our services.
Closed or Deleted Accounts
Data may be retained beyond closure for the periods required by law, financial record-keeping, and identity verification purposes.
Cookies and Analytics Data
Cookies will be removed when they expire or when you delete them yourself. Analytics data will be deleted after a set period.
6 Your Rights
We fully respect your privacy rights. You have the following rights—
Right to Access
You can request a copy of the data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data in certain circumstances, as long as it does not conflict with legal retention requirements.
Right to Restriction
You can request that we limit how we process your data in certain ways — for example, while you are objecting to a policy change.
Right to Portability
You can receive the data you have provided to us in a readable format.
Right to Object
You can object to how we process your data in certain circumstances where we rely on our legitimate interests.
To exercise any of these rights, contact us at [email protected]. We will handle your request and respond as quickly as possible.
7 Data Security Measures
mmk09 has put the following technical and organisational measures in place to protect your data from unauthorised access, disclosure, alteration, and destruction—
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Access is restricted using Role-Based Access Control (RBAC)
- Servers and databases undergo regular security audits
- Staff complete regular data protection training
- A data breach response plan is in place
- Payment data is handled through PCI-DSS compliant systems
We are honest about the fact that no digital system can be 100% secure. If a data breach is detected, we will notify you immediately and resolve it as quickly as possible.
8 Minors and Age Restriction
mmk09 services are for players aged 21+ only. We do not knowingly collect personal information from anyone under 21. If you notice that a person under 21 is using our site, please notify us immediately at [email protected]. Their information will be deleted right away.
9 Policy Changes
We may update this Privacy Policy from time to time. When changes occur, we will update the "Last Modified" date on this page. By continuing to use our service, you accept the updated policy. For significant changes, we will make reasonable efforts to notify players in a visible way in advance.
10 Contact Information
If you have any questions, requests, or complaints about this Privacy Policy, you can reach our support team in the following ways—
Live Chat
You can reach us directly in Myanmar language via the 24-hour Live Chat on the platform.
We will handle your message and get back to you as quickly as possible.